Help & FAQs
A few things you might be wondering.
Find helpful information about ordering, delivery, sizing and caring for your Auvéline pieces. If you need a hand, we’re only an email away.
How can I place an order?
Can I change or cancel my order?
How do I know which size to choose?
Do you ship internationally?
How long will delivery take?
How can I track my order?
What is your return policy?
Can I return a sale item?
How should I care for my clothes?
Do you offer gift cards?
I received a damaged or incorrect item. What should I do?
How can I contact Auvéline?
Still need a little help?
Get in touch at support@auveline.example and our team will reply within one business day.