Shipping & Delivery
From our hands to your wardrobe.
Every Auvéline order is prepared with care. Here’s what to expect once you’ve found your piece.
Order processing
Orders are typically processed within 1–3 business days, excluding weekends and public holidays. During launches or sale periods, processing may take a little longer.
United States delivery
Standard shipping: estimated 3–7 business days after dispatch.
Complimentary standard shipping on orders over $100.
Orders below the free-shipping threshold: shipping cost calculated at checkout.
International delivery
Where available, international delivery options and estimated costs are displayed at checkout. Delivery times vary by destination and customs processing. Duties, taxes and import fees may be payable by the recipient.
Tracking
When your order leaves our fulfilment team, you’ll receive a dispatch email with tracking details. Tracking may take up to 24 hours to become active.
Delivery issues
If your parcel appears delayed or marked delivered but has not arrived, check with household members or your local carrier first, then contact support@auveline.example with your order number.
Address changes
Please contact us immediately if your delivery address is incorrect. Changes cannot be guaranteed once an order has been processed or dispatched.
Contact
For shipping questions, email support@auveline.example.